Privacy Policy

Who we are

VisionMix is a product of MyEvent Labs. This policy covers the VisionMix desktop app and web client.

Information we do not collect

VisionMix has no sign-up and no accounts. We do not use advertising identifiers, we do not collect or share your show content, and there are no third-party data processors in the live control path.

Anonymous usage telemetry

VisionMix sends anonymous usage events to the MyEvent Labs dashboard (dashboard.myevent-labs.io). These are limited to the platform’s shared catalogue: a first-launch install, and one event each launch to count active installations. Each event carries a random installation id (created on the machine, never derived from hardware, account or user data), the app version, and coarse OS and CPU architecture. They contain no names, emails, file paths, show content, switcher details or access tokens, and no IP addresses are stored by our service.

Telemetry is always on whenever the build is configured with a telemetry key and cannot be turned off from within the app. It changes nothing about how VisionMix runs; if the service is unreachable, the connector carries on unaffected.

Information stored on your own devices

Everything VisionMix remembers is stored locally, on hardware you control:

• On the show PC (connector): a local SQLite database holds your layouts, scenes, decks, recovery snapshots, audit history and command records. By default this is a file under the connector’s .visionmix folder.
• In your browser: preferences such as theme, panel layout and status-rail side; the connection and transport you chose; the local event log; the admin-lock hash and salt; and an optional AI provider key if you enter one.
• Pairing tokens: each paired device stores a token used to authenticate to the connector. Tokens are stored hashed on the connector and can be revoked at any time.

None of this leaves your devices unless you export it yourself.

Network activity

• Local control: the browser and connector communicate over your own network. By default the connector listens only on the show PC. Phones and tablets are accepted only in LAN mode, which requires TLS and private network addresses.
• Anonymous telemetry: the connector sends the anonymous events described above to the MyEvent Labs telemetry service whenever a key is configured.
• Update checks (optional): if an update endpoint is configured, the app fetches a small version document to check for a newer build. This is a standard request that contains no personal information.
• AI providers: VisionMix does not currently include AI features. Any provider key you enter is stored only in your browser and is never transmitted by VisionMix.

Diagnostics you choose to export

You can generate a diagnostic report or copy the event log from the Diagnostics page. These are created on demand and saved or copied locally, and they contain state and capabilities only — never access tokens. Sharing a report with support is your choice.

Retention and deletion

Because the data is local, you control it. Delete the connector’s database file to remove show content, use Reset in Setup (or clear the browser’s site data) to remove browser-stored preferences, and revoke paired devices in Setup to invalidate their tokens.

Children

VisionMix is a professional tool and is not directed at children.

Changes to this policy

We may update this policy as the product changes. The date at the top shows when it last changed.

Contact

Questions about privacy can be sent through the feedback page or to MyEvent Labs via myevent-labs.io.